We Show Up.
We Get It Done.
We Don’t Make Excuses.
PFS deploys Smart Hands technicians on-site for IT and network support, financial technology services, and facility maintenance. We’re not a help desk. We’re the team that physically shows up — at your location, alongside your client, and alongside your contractors — and gets the job done right.
One Call. Every Service. Always On-Site.
PFS provides a complete range of on-site field services — from IT and network Smart Hands to financial technology and full facility support. Pick a service to learn more.
Smart Hands for IT & Network Support
MSPs, IT companies, security firms, and property managers call us when they need a skilled technician on-site — fast. We are your boots on the ground for any physical IT, network, or light maintenance task that can’t be handled remotely.
We don’t sit at a desk and push tickets. We show up, roll up our sleeves, and work alongside your team and your clients until the job is done right.
Financial Technology & ATM Services
PFS has deep roots in financial services technology. Banks, credit unions, independent ATM operators, medical offices, and warehouses rely on us to be physically present — managing vendors, supervising rollouts, and doing the hands-on work that keeps their operations running.
We don’t manage from the office. We’re on your site, working alongside your contractors and vendors to make sure every project gets done on time and to spec.
IoT Sensors & Facility Monitoring
PFS still designs, deploys, and manages IoT sensor networks for facilities that need 24/7 monitoring. Temperature, humidity, water detection, air quality, CO, and motion sensors — installed by our Smart Hands team and monitored around the clock.
Our Smart Hands team handles every aspect of your IoT deployment — from site survey through device management — so your team never has to figure it out alone.
Facility Services & Janitorial
PFS offers professional janitorial and facility services with one major differentiator: our exclusive Observe & Report system. Our cleaning teams don’t just clean — they function as trained facility observers, identifying and reporting maintenance issues, safety concerns, and facility conditions every time they’re on-site.
This means you’re not just getting a clean building. You’re getting an extra set of eyes watching over your facility every day.
Observe & Report — Eyes in Your Facility, Every Visit
Most companies send someone to do a job and leave. PFS doesn’t work that way. Whether our team is cleaning, doing Smart Hands IT work, or handling facility maintenance — they are trained to Observe & Report on everything they see.
A leaky pipe noticed during a network install. A safety hazard spotted during a cleaning visit. A failing access point identified during a janitorial round. We flag it, we document it, and we report it — before it becomes your problem.
💡 Very few companies in this space offer Observe & Report as a built-in standard. For PFS it’s not a feature — it’s how we operate, on every visit, across every service line.
Always Observing
Every PFS technician and service team member is trained to notice facility conditions beyond their primary task.
Always Reporting
Issues are documented and reported to the right contact — immediately, not buried in a weekly summary.
Smart Hands Ready
When something needs fixing, our Smart Hands team is already in your contact list. Observation leads directly to action.
Proactive Protection
Catching issues early means lower repair costs, reduced liability, and a safer facility for your occupants and staff.
From First Call to Finished Job
Whether it’s a single Smart Hands dispatch or a multi-site financial technology rollout — here’s how PFS delivers.
Call or Request
You reach out — phone, email, or site survey request. We respond fast. No runaround, no ticket queues.
Site Survey & Scope
We assess the job, define the scope, and give you a clear plan. We start on-site — not in a conference room.
Smart Hands On-Site
Our technicians show up, work alongside your team and contractors, and execute. Documented every step of the way.
Observe, Report & Follow Through
We don’t just finish and disappear. We report what we saw, flag anything that needs attention, and stay available.
We Work With the People Who Need Someone On-Site
Our clients share one thing in common — they need a reliable, skilled team physically present at a location, not another help desk telling them to reboot something.
MSPs & IT Companies
Need a local tech dispatched to a client site without putting your own team on a plane? We’re your Smart Hands on the ground — executing your scope, under your direction, professionally.
Smart HandsSecurity Companies
Camera installs, access control, low-voltage cabling, system integration — we handle the physical layer for security integrators who need reliable field technicians across the Southeast.
Smart HandsProperty Managers & Building Owners
One number to call for IT support, light maintenance, facility monitoring, and janitorial — all with the Observe & Report system built in. We’re your facility’s on-site resource.
Smart Hands + FacilitiesFinancial Institutions
Banks, credit unions, and independent ATM operators trust PFS for ATM deployment, branch tech rollouts, network infrastructure, and on-site project management — from start to completion.
Financial ServicesMedical Offices & Healthcare
Network infrastructure, technology refreshes, equipment installation, and facility maintenance — handled with the professionalism and reliability healthcare environments require.
Financial + Smart HandsWarehousing & Industrial
Multi-site rollouts, hardware deployments, network infrastructure, and facility technology for distribution and warehouse operations. We coordinate vendors, manage timelines, and execute on-site.
Financial + Smart HandsAnywhere You Need Someone On-Site
PFS serves any industry that needs reliable, professional on-site technology and facility services.
Banking & Credit Unions
ATMs, branch tech, network
Data Centers & IT
Cabling, rack & stack, support
Commercial Real Estate
Facility services, maintenance
Healthcare & Medical
Tech rollouts, facility support
Warehousing & Logistics
Network, sensors, rollouts
Education
IT support, facility services
Security & Access Control
Installation, low-voltage
Houses of Worship
Facility, AV, maintenance
We’re the Team That Actually Shows Up
A lot of companies say they provide on-site support. PFS actually does it — alongside your clients, alongside your contractors, at your location, until the job is complete.
On-Site — Not Remote-Only
We are physically present at your location. Not emailing from an office, not pushing tickets. We show up, we work, we deliver.
Observe & Report Built In
Every visit — IT, maintenance, or janitorial — includes trained facility observation. You find out about problems before they become emergencies.
Full-Scope Capability
IT and network work, financial tech, facility maintenance, janitorial, IoT sensors — one company, one call, one team who handles it all.
Project Oversight That Means Something
When we manage a project, we’re physically managing it — on-site, working with vendors and contractors, not delegating from an office.
The PFS Difference
We don’t just manage relationships — we manage outcomes. On-site.
Based in Atlanta. Built for the Southeast.
Our Smart Hands and financial services teams operate primarily throughout the Southeast — with nationwide availability for multi-site rollouts and enterprise projects.
Atlanta, GA Headquarters
Southeast USA Primary Service Area
Nationwide Available for Enterprise & Multi-Site Projects
(404) 919-8470 | Info@proactivefac.com
Ready to Put PFS Smart Hands to Work?
Whether you need a single technician dispatched, a full ATM rollout managed, or a facility service program built from scratch — every engagement starts with a conversation.
Let’s Talk About What You Need On-Site
Smart Hands dispatch, ATM services, facility maintenance, IoT monitoring, or Observe & Report — we’ll figure out the right fit and start with a Site Survey.
Request a Site Survey or Dispatch
We typically respond within 4 business hours.